About our Privacy Policy
This document displays the privacy policy of Phillip Island Massage Therapy Cape Woolamai (ABN 81 187 727 204). It relates to the privacy of your personal information.
Phillip Island Massage Therapy takes your privacy very seriously and we devoted to protecting the privacy of our clients and the personal information we receive and collect.
Our Privacy policy explains the following:
What information we collect and store
How we collect and store your information
Why we collect and store your information
How you can go about correcting or updating your information
How you can access your information held by Phillip Island Massage Therapy
The steps you can take to complain about a breach of the Australian Privacy Principles or a registered APP code that Phillip Island Massage Therapy is bound by. We also explain how we would deal with a complaint of this nature.
By submitting any information on our website https://pimt.com.au or via Cliniko, you are accepting this privacy policy and you consent to Phillip Island Massage Therapy Cape Woolamai collecting, using and disclosing your information in the manner described in this Privacy Policy.
About your personal information
Phillip Island Massage Therapy Cape Woolamai will only collect personal information where we consider it to be reasonable for our business operations.
We collect personal information in order to provide products and services to our members. Such as the following information.
Contact information, including phone number, mailing address and email.
Next of kin information for the purpose of contacting in an emergency.
For the purpose of marketing and promotional activities.
Communicating with members in respect to their products and appointments.
Collecting data for the purpose of profiling our customers and their needs.
Health information, such as medical information, height and weight.
Banking information for the process of accepting and processing authorized payments.
Responses to feedback forms and surveys.
About your sensitive information
We may collect sensitive information which may reveal the following:
Your health status.
Political and/or philosophical beliefs.
Membership of a trade union.
Your racial or ethnic origin.
Your Sexual orientation.
A criminal record.
Phillip Island Massage Therapy will only collect this information with your consent and knowledge, where we believe it is reasonably necessary for the function of our business and where it is legal under Australian law to do so.
The way in which we collect your information.
Phillip Island Massage Therapy will only collect your personal information in a lawful manner. We will only collect information that is given to us by you, unless it is empirical and practical to collect this information on assessment.
Some of the ways we collect information are as follows:
Third party services (such as cliniko and facebook)
A phone conversation via phone calls and/or text message
The https://pimt.com.au website
Written correspondence such as letters, emails and patient forms
Parents and guardians of underage or incapable members
Through our surveillance cameras
Unsolicited information
When we are sent information that was not requested by us, this is unsolicited information. For example, where an employment application has been sent to us by an individual where we have not directly requested it.
We keep records of unsolicited personal information that has been sent to us. In the event that an individual has sent us unsolicited information that they do not wish us to have, then they may contact us to purge this information from our records.
The use of your information
The primary reason we collect information in order to better assist our customers. However we may also use this information to improve our own business practices and to promote our business or services. By consenting to us collecting your information, you are consenting to us using your information for the aforementioned purposes, within reason.
Do I have to provide my personal information?
You may request that we do not collect certain personal information from you, however this may affect our ability to provide the service you have requested. In the event that you refuse to provide crucial personal information, we have the right to refuse service.
The sharing of your personal information
We may share your information with third party services we work with, for the purpose of operating our business. However, we will not sell your information to third party organizations under any circumstance.
If it is legally required, we may need to share your information with government agencies. We may also use your information for promotional purposes and cross-marketing within the scope of our business operations.
Some of the third party services we may share your information with are as follows:
Government organizations, Emergency Services, Australian Taxation Office, Australian Securities and Investments Commission, Australian Prudential Regulatory Authority, federal and international courts where the law requires, customs and immigration services.
Banks.
Information Technology service providers.
Marketing and promotional service providers.
Distributors and printers of marketing materials.
Postal agencies, courier and freight services.
Debt collectors.
Massage therapists and contractors.
External advisers such as lawyers, auditors and recruiters.
Your government issued information
Government related identifiers are unique numbers issued to individuals by the government, such as passport number, drivers license number, Medicare number. We do not use or disclose your government related identifiers unless:
We’re required by law to do so.
For enforcement related activities.
To fulfill the obligations of our business.
It’s needed to verify your identity.
Browser cookies
We use browser cookies to collect web browser information from you when you visit our website. Furthermore, We may use this information for a variety of purposes to improve the service we are offering and collect data from our customers for marketing purposes.
Direct Marketing
Phillip Island Massage Therapy may send you direct marketing material using the information you have provided to us. This may include:
Special offers or deals.
Updates on our business operations.
If you receive marketing material you do not want, then you may opt-out at any time and we will remove you from our mailing list.
Website links
Asides from links to our third-party service providers, the links that we provide on our website are not a legal endorsement to other websites. They are provided for your information and perusal at your convenience. To opt-out call 0426 501 182, or via a link if one is provided.
The use of collection notices
If your personal information is required for a collection notice, PIMT may use your information to issue you with a collection notice.
How we protect your information
We store your information on both paper and on computer. We have taken reasonable steps to secure your information as best we can, through the use of various software and third party services.
Your online information is stored and protected in password protected databases at a secure location.
In addition, our clinic is monitored by surveillance equipment and your physical documents are kept in a locked and secured space.
In the event of a breach of your personal information, Phillip Island Massage Therapy Cape Woolamai does not accept liability for the illegal access of your information by malicious third parties.
For as long as we require your information for our business operations we will store it securely. Furthermore, we may permanently erase your information when it is no longer needed.
Using false information
We do not condone the use of false information when dealing with Phillip Island Massage Therapy. We expect our clients to use information that is correct and accurate to the best of their knowledge. However, we may offer clients the opportunity to fill out online surveys anonymously.
How to access your information
We respect your right to access your information. For access to your information, simply contact us via phone 0426501182 or via email [email protected] and we will provide you with the information you have requested as soon as is reasonably possible.
Updating your information
If any of your information has changed, it is your responsibility to keep us updated. Furthermore, Please contact us as soon as your relevant information has changed so we can provide you with the highest quality of service.
This concludes the Phillip Island Massage Therapy Cape Woolamai Privacy Policy.